We’ve been saying for some time now that the economy is in a recession. We have seen plenty of negativity – in home foreclosures, job losses, bank closures… Not to mention, of course, our beloved stock market. This has definitely resulted in tough times, but it will pass and there are many things you can… Read more »
When many employees leave a job, they most often do so to get away from their manager not necessarily the practice in general. Many managers enter their position with little or no experience in their job duties, which include goal-setting, work planning, delegation, coaching, hiring, managing performance, promotions, giving feedback, managing conflict and, more importantly,… Read more »
Managers can motivate employees using both positive and negative reinforcement techniques. As a doctor and/or as a manager, it’s important that you clearly understand the four basic motivation techniques that are commonly used to influence the behavior of people in the workforce. They each are different and have their own unique merits and shortfalls. Some… Read more »
While orthodontist develop clinical skills in orthodontic school, the vast majority of orthodontist graduate with little knowledge of how to market or educate their patients on the services they offer. The commonly held notion that a good orthodontist doesn’t need to market is no longer valid in today’s marketplace. With an increasing number of general… Read more »
How many times-especially after someone’s performance failure or termination-have you asked yourself, “How did that person ever get hired in the first place?” There could be a lot of answers to that question. But there is one point in the process that nearly always plays a part in a bad hire-the interview. In addition, one… Read more »
The initial phone call is one of the most vital parts of an orthodontic practice. If the new patient phone call is handled properly, the potential new patient will have a positive outlook regarding the practice, often resulting in an increase in case acceptance. I recommend all new patient phone calls be handled in the… Read more »
Most managers attempt to influence employee motivation using both positive and negative approaches. As a doctor and or manager, it’s important that you understand clearly the four very different techniques used to influence the motivation of people in the workforce, and thereby, evaluate their pros and cons. By understanding the four primary ways leaders use… Read more »
Problem Employees. Their performance is unsatisfactory. They consume your time and create dissatisfaction for you and their coworkers. They show little commitment to the job and often appear bored. Employee entitlements interest them more than the team goals. Counseling sessions always end in the same manner; they agree to change but have little follow through…. Read more »
In order to take your practice to the next level , it’s critical to take time out to work on the practice not just in it. Its common to hear that practices previously held office meetings then stopped . Resulting in excuses like, “ we’re too busy”, “the meetings were a waste of time”, … Read more »
The main financial goal in every orthodontic practice is profitability. However, in the majority of orthodontic offices, only 10 percent actually have established departments and budgets to facilitate achieving this goal. Often times, without budgets in place, operating costs are generally out of control thereby creating a tremendous negative impact on the productivity and the… Read more »